You found a great fare to Madrid, but the airline is Iberia Airlines. Is it closer to a budget airline with hidden fees, or a full service international carrier? Passenger reviews show that the experience largely depends on the fare type and cabin you choose.
Understanding what Iberia includes, and what it does not, can help you avoid surprises and decide whether the deal is truly worth it.
Economy Class Experience on Iberia
When passengers review Iberia’s economy class, legroom is usually the first topic mentioned. On long haul aircraft, seat pitch is typically between 30 and 31 inches. This is standard for international airlines and comparable to carriers such as United Airlines and American Airlines on similar routes.
For long haul flights, economy passengers can expect complimentary meals. On routes such as New York to Madrid, reviews consistently mention a hot meal, snacks, and non alcoholic drinks included in the ticket. Alcoholic beverages are also usually complimentary on long haul flights.
On short haul European routes, the experience changes. Food and drinks are typically available for purchase rather than included. This buy on board model is common among European carriers and often surprises travelers expecting full service on every flight.
Passengers booking Iberia’s cheapest Basic fares should pay close attention to seat selection. Choosing a seat in advance usually costs extra, often between 30 and 50 dollars per person on international flights. This is one of the most common sources of frustration in reviews.
Iberia Economy vs Premium Economy
Premium Economy is where Iberia receives more consistently positive feedback on long haul routes. It is positioned as a middle option between economy and business class and offers noticeable improvements in comfort.
In general, the differences are clear.
Economy typically offers around 31 inches of legroom with standard seating and meals.
Premium Economy offers closer to 37 inches of legroom, a wider seat, upgraded meal service, a larger entertainment screen, and priority boarding.
Passenger feedback suggests the upgrade is most worthwhile on flights longer than seven hours. The extra space makes it easier to rest, work, or simply feel less confined. On short haul European flights, Premium Economy is not available and economy class is usually sufficient.
Business Class Reviews
Iberia’s Business Class is most praised for its fully lie flat seats on long haul routes. This feature alone significantly improves overnight flights, allowing passengers to arrive more rested.
Aircraft type matters. Flights operated by the Airbus A350 receive the strongest reviews due to improved privacy, modern cabins, and direct aisle access from every seat. Older aircraft may have less refined layouts, so checking the aircraft before booking is recommended.
Business Class tickets include lounge access at the airport, which passengers frequently highlight as a major benefit. Lounges offer quieter seating, food, drinks, and Wi Fi, making the pre flight experience more relaxed.
Carry On and Baggage Rules
Baggage policies are another frequent topic in reviews. Most Iberia fares allow one personal item and one standard carry on bag. The carry on size limit is approximately 56 x 40 x 25 cm and the weight limit is usually 10 kg.
Basic fares often have stricter rules and may allow only a personal item that fits under the seat. This can feel similar to flying a low cost carrier, even though the flight is operated by Iberia.
Enforcement varies, but passengers report that oversized or overweight bags are sometimes checked at the gate. To avoid fees, always review your booking confirmation, which clearly lists the baggage allowance for your specific ticket.
Connecting Through Madrid Barajas Airport
Most Iberia flights connect through Madrid Barajas Airport. The airline operates from Terminal 4, which is modern but large.
Many long haul flights arrive or depart from the satellite terminal known as T4S. Transferring between T4 and T4S requires an underground train ride and often passport control.
Passengers recommend allowing at least 75 minutes for connections to reduce stress. Shorter layovers increase the risk of missed flights, especially during busy travel periods.
Final Verdict on Flying Iberia
Iberia is best suited for travelers who find competitive fares to Spain or Latin America, especially in Premium Economy or Business Class on newer aircraft.
Travelers who value maximum economy legroom or expect full service on short haul European flights may want to compare alternatives.
The key takeaway from passenger feedback is simple. Iberia offers solid value when you understand the fare rules and cabin differences. With the right expectations, it can be a reliable and comfortable choice.